Privacy Policy

Ma Oya Retreatis committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK and Sri Lanka.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

  • When the customer order, we need to know the customer name, address, email address and card details. This allows us to process and fulfil the customer order. The customer have the option to withhold personal information that is not required for the order process.

  • We use the customer personal information for payment purposes & also to update customer about new offers that may interest customer.

  • We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

  • We follow strict security procedures in the storage and disclosure of information which the customer has given us, to prevent unauthorised access in accordance with the UK data protection legislation.

  • We do not collect sensitive information about the customer except when you specifically knowingly provide it. To maintain the accuracy of our database, you can check, update or remove your personal details by sending an email to

  • To process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). The customer information will not be transferred outside the EEA for any other purpose.

If you have any questions about privacy please contact us at by email, or by phone on 00447478244488.